Warranty Policy
Koslow Scientific Company® grants, to the original purchaser and any subsequent owner ("Buyer"), a 1 year warranty from time of purchase. If any defects should occur within this 1 year period, K.S.C. ® will repair or replace the product(s), at its cost and option. No warranty is made with respect to products which have been altered, subjected to abuse or improperly used. Use of non-K.S.C.® components may void this warranty if it is found that the non- K.S.C.® component is defective or is the source of the defect.
Consumable Parts - NOT COVERED
These items include such parts as Special Test Papers, Heated Tips, Testing Solutions, Probe tips and Electrodes, etc. K.S.C. ® has conducted extensive testing to ensure the quality of all K.S.C. ® consumable items and stands behind these parts. K.S.C. ® will provide a certificate of conformance upon request to verify that the K.S.C. ® consumable part was produced and tested in accordance with all applicable drawings and specifications. If there is a concern regarding any such part, it must be brought to K.S.C. ®'s attention prior to usage. Many factors combine to determine the average life-span of a consumable item which can vary from one work-shift to many years, and therefore cannot be covered under warranty for any specified period of time.
K.S.C. ® shall have the right to change its warranty policies at any time. EXCEPT AS SPECIFICALLY PROVIDED IN THIS POLICY, THERE ARE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL WARRANTIES, CONDITIONS, REPRESENTATIONS, INDEMNITIES AND GUARANTEES WITH RESPECT TO THE K.S.C. ® PRODUCTS, WHETHER EXPRESSED OR IMPLIED, ARISING BY LAW, CUSTOM, PRIOR ORAL OR WRITTEN STATEMENTS, ARE HEREBY OVERRIDDEN, EXCUSED AND DISCLAIMED. IMPORTANT: BY USING YOUR K.S.C. ®, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE K.S.C. ® ONE (1) YEAR LIMITED WARRANTY ("WARRANTY"). PLEASE DO NOT USE YOUR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. IF, AFTER REVIEWING THE POLICY, YOU DECIDE THAT YOU CANNOT ACCEPT THE WARRANTY POLICY AS SET OUT ABOVE, DO NOT USE THE PRODUCT AND CONTACT K.S.C. ®CUSTOMER SUPPORT TO REVIEW YOUR CONCERN.