International Terms of Sale

Thank you for your interest in our popular products made in the United States of America.

For a formal quotation, please submit a request to sales@koslow.com. This formal quotation will provide you with the total costs; useful for detailed international purchases. It will include the price for the purchased items plus all shipping and banking fees that are applicable. Quotes are valid for 30 days.

Step One: Submit a request for quotation at Koslow.com OR provide your company information in an email:

• Recipient person name or contact.
• Billing address with city zip code and/or country code.
• Shipping address with city zip code and/or country code. No shipping to P. O. Boxes.
• Telephone number with country codes (and fax numbers if used).
• E-mail address for shipment tracking purposes.

Step Two: Choose a shipping option. Specify service rate or expected delivery date if critical. We ship via United Parcel Service Worldwide (UPS). We will pre-pay and add freight charges to your invoice. If requested, we can charge COLLECT to your company’s UPS account number. If we do not ship direct to the end user a $40 Freight Forwarding Document Fee applies to your order. We always ship within two (2) days from receipt of your payment. Special or custom orders will have delivery date postings on quotation. No DHL. No TNT.

Step Three: Choose a payment option:

• Credit Card - We accept VISA, Master Card and American Express. Credit card orders can be submitted at Koslow.com, but any special fees will not be included at the standard checkout. You may verbally contact the Koslow Sales Team with your credit card number, the expiration date, and the name on the card. Hours are 9-5 pm EST zone.
• Wire Transfer - Advance payment can also be made from bank to bank. Our bank is Valley National Bank. Upon customer approval or confirmation of a Koslow formal quotation, bank account information will be forwarded. Note: there is a single $50 Wire Transfer Fee for charges incurred by Koslow from the multiple banks involved in the funds transfer.
• Pre-payment Checks - We will accept a check in US dollars through a New York or a New Jersey bank ONLY. Make checks payable to KOSLOW SCIENTIFIC COMPANY.

Security: Koslow.com utilizes the highest possible encryption levels for online transactions. Comodo SSL security certificates guarantee the highest possible encryption levels for online transactions. Each certificate is signed with NIST recommended 2048 bit signatures and provides up to 256 bit encryption of customer data. By default, the website will go to HTTPS secure SSL pages when the customer selects checkout. Visitors can always go to https://www.Koslow.com to force the secure environment on any page.

Thank you very much for your business and I look forward to serving you. Please contact me with any questions.

Regards,

Gwen Ulbrich
Export Sales Team Manager
Gwen@Koslow.com Phone 001 (201)541-9100